The short story: -obscenely overpriced-fraudulent-neglectfulThe long story:When my grandmother moved into Aerie Meadows, she was ambulatory, (mostly) continent, and in good health, besides having dementia. Over the course of approximately 3 months at Aerie Meadows, my grandmother:-developed pneumonia-got UTIs which led to kidney damage-became immobile-became incontinent-developed blood clots in her legs that were left untreated and spread to her lungs-had to go on oxygen-was rushed to the ER and hospitalized TWICEI get that it’s really hard to prevent pneumonia and UTIs in nursing homes. However the rest of these problems were directly caused by Aerie Meadows’ neglect. Instead of allowing my grandmother to walk (with a walker) and use the bathroom at will, they kept her bound to a wheelchair and made her urinate and defecate in diapers (which, of course, led to the UTIs). So, within no time, my grandma was immobile and incontinent. And, over time, the immobility led to blood clots in her legs, which eventually spread to her lungs. What’s worse, when my grandma became immobile and incontinent AS A DIRECT RESULT OF AERIE MEADOWS NEGLECT, Jan, the owner/operator, had the nerve to try to upcharge us $800 per month for a higher level of care. And, the most absurd and infuriating part: After her second Aerie Meadows-induced hospitalization, my grandma had to go to rehab to regain some mobility. On a Friday, the rehab center announced that my grandma’s mobility improved and she could be discharged on the following Tuesday. That day, Jan informed us they would not allow my grandma to return to the nursing home because she was too difficult to care for. (May I remind you that she and her staff were the impetus for my grandma’s rapid decline and my grandma has somewhat improved as a result of hospitalization and rehab.) This meant my parents had one weekend to collect my grandma’s things from Aerie Meadows and find another nursing home for my grandma to move into. It’s also worth mentioning that technically this is considered a breach of contact. Additional notes:-They promise daily activities and exercise for their residents. They do not deliver on this promise. They basically just sit the residents in front of a TV all day. -Their rates are higher than average for the area, but they offer far fewer amenities and obviously far worse care. -Unlike most nursing homes which have 24/7 visiting hours, they have limited visiting hours. -Rather than listening to and acting on advice, Jan is a master of making excuses, deflecting constructive criticism, and finding ways to try to increase costs.