Aston Gardens at Tampa Bay

My parents moved into the Independent Living Facility a few years ago. At the time, I could smell what I believed to be mold in the apartment. I asked the representative at the facility if there was mold in the apartment and I was told no. I continued to smell mold but my parents could not. I thought I was just more sensitive to it. In late summer and going into the fall of 2017, I noticed a significant decline in my parents' health. I asked the assistant executive director to have the apartment tested for mold. She had a company come in and take several samples throughout the apartment. She said she would give us a copy of the report. We never got a copy of the report. Both she and the company representative said that there was no mold in the apartment and the apartment was safe for my parents. Despite repeated requests, they continued to tell us that we did not need the report because the apartment was fine and refused to give it to us. In May 2018, I saw what I believed to be visible mold growing on every wall in the second bedroom of their apartment. I reported the problem to management, but the executive director, assistant executive director, and the manager of the maintenance personnel did not come down to the apartment to investigate the problem. They simply sent one of the maintenance personnel down to bleach the walls and tried to blame my parents for the mold and/or mildew growing in the apartment. I moved my parents out. As I was moving their belongings out, I found that the carpet in the closet in the bedroom was damp and the carpet was stained/discolored around the perimeter of the room. It appeared that there was water coming into the building. When it was clear that the issue was not going to be investigated or remediated properly, I contacted the corporate office. As of this post, despite repeated phone calls to corporate, no one will call back to inform us as to what exactly was growing on the walls and how/if it is going to be properly rem