Marcella Center

My mother, after a three weeks respite stay at complete care of marcella, came out in such a state that she had to go to the hospital for a week. She was diagnosed with dehydration, a Uniary tract infection, had a open bed sore and was lethargy. This is not how she was before her stay, she was alert, with no UTI and no bed sores. At Marcella, she was not even afforded the basic care of food and water as she also lost a significant amount of weight. Even now she is still suffering in pain both physically and mentally from her stay there.

My loved one was ok here but the night shift comes in and sleeps all night and he had to listen to patients calling out for help with no response from the desk. He found them sleeping and they became argumentative when he tell them his roommate needs help or have his Depends changed...Not cool!!

I would give a negative rating but “1” is the lowest option. Please do NOT take your loved one to Marcella Center, Burlington NJ. My loved one was using a walker when I took him there for 4 day respite care. He left out the 2nd day on a stretcher. My family went to visit him on day 2 of his stay. He was lying on a bed in mid day with no clothes on. The bed was saturated with his urine. He was not responsive and the staff was clueless about whether he had meds or what was his last BP reading. They left my family in the room alone to call the ambulance for help. They did not give a previous stroke patient with hypertension his meds. Now my loved one is worse with a possibility of not recovering. They have not even called to check on his condition, not that I want to talk to them. Please RUN from this place. If this place is your only option for care you’re better off keeping your loved one at home.