The Rio at Cabezon

Superficially this facility looks decent.However, the reality seems to me that from my experience of having been here numerous times in the past and even to the present, this facility is quite disorganized, especially regarding communications among the management and the staff, and including even the headquarters of this facility.As far as I am concerned, the "Activities" section of this facility should be rated the worst.Stimulating "Activities" for the residents are a vital part of assisted care facilities. Yet, after providing innumerable service in this regard, I have had extreme difficulty in getting compensation for my services rendered here, i.e., providing necessary entertainment as requested by many of the residents.Non-payment of services rendered is a serious matter.The "Human Resources" of this facility should be rated the worst in Rio Rancho.Unless they change the present system of compensation for those who provide entertainment to the residents, I will never ever perform at this over-rated "care" facility.

My first go around and trying to get my dad help that I could no longer provide at home he went in mid-may left the end of July he fell 3 times the third time sending him to rust medical emergency once there they had to bring in a wound specialist to deal with the urine and feces Burns he had to the lower part of his body from being left in soiled undergarments. They do not have enough help to assist their patients. The lights are on in the hallway all the time meaning that they are not getting help when needed they are forced to 8 wait. The staff is unresponsive unfriendly. They are under staffed with CNAs they need to hire more help. They get paid good money and do not provide the help and assistance their patients need. I would never recommend this place my dad passed away in August I blame Rio for the downfall of my father's health. Don't send your loved ones there.