Villa

My mother has lived at Villa since it opened a couple years ago. Other reviews from early on depict Villa as a terrible place to live, and at times, it was, due to the former director's management practices.Since July 2017, though, Laura (the new director) and her new management team, along with their staff--some new, some old--have turned Villa into the area's best senior living facilities.Their care is exceptional, and the friendliness of the staff that greets you as you walk in the doors is very appreciated. They always make my mother, and our family & friends, feel like they're at home.

echo the previous reviewer's assessment of this facility. The facility itself is beautiful, but look below the surface, and it is highly disfunctional. I place the entirety of the blame squarely on the director. As the previous reviewer stated, she made many promises prior to the move in that were not delivered on. Looking back, the signs were all there - any question we asked was met with "over the top" promises. If it sounds too good to be true... Once my mother was moved in, the food declined dramatically until it was virtually inedible. Staff turnover was enormous, due to the management of the director. The director spied on her staff, screamed and yelled at them, lied about them to residents and families, if questioned, and was overall abusive. She also yelled and was very confrontational with me when I questioned some of the shortcomings. We moved my mother out as quickly as we could. Don't be filled by the appearance or the false promises. This place is horrible!